God had Gill stay

On the way to Heathrow airport yesterday in the car, David and I prayed that God would send us to the perfect person to help us with our airline bookings.

We had a very complex set of things to accomplish regarding our summer plans, involving four travellers (only two of whom would be together the whole time), a travel voucher, a child rate, a separate booking to be reimbursed by David's employer for two legs, an upgrade with miles for one person's 11-hour leg alone, an unaccompanied minor on two legs, and multiple destinations to visit both grandmothers and some old friends on opposite sides of the U.S. The rate desk (over the phone) didn't know what to do with us.

There was no line at the ticketing desk and we walked straight up. A very kind and sincere airline employee stared at our plans for a few minutes, and then made a phone call. Down came Gill (pronounced Jill), who we found out has been working for United airlines for 40 years and "knows everything" (as her colleague told us). She had been working since 5am that morning, and it was now 3:15pm, over ten hours later. She had been debating to herself whether to stay late, since they were running short of employees for some reason. She stayed. Not only long enough to begin helping us, but she stayed half an hour past the closing time of the ticketing desk, until 4:45pm, to finish with all our travel needs.

God answers prayer. He is kind, even in most trivial matters.